Welcome to XENO Shop customer care. We can help with product selection, custom sizes, orders, shipping and after-sales questions. Our comfort products are offered directly through our Vancouver-based workshop.
Email info@xenofashion.com or call 604-974-8550. For an existing order, include the order number and the email used at checkout. Please do not email payment card details.
Track order information or update account details in My Account. For shipping questions, see Shipping Information; for a return request, visit Returns & Refunds.
Please include your preferred dimensions, materials, quantity, and any relevant photographs. We can review available options and provide a quote.