Last updated: November 14, 2026. These terms describe general conditions for purchases through XENO Shop at xenofashion.com. They supplement, and do not override, rights that cannot be excluded under applicable law.
We aim to provide accurate product descriptions, dimensions and pricing. Materials, colours and appearance may vary within the limits stated in the product description. Availability, displayed options and listings may change.
Review your order details, address, selected items, taxes, and shipping charges before checkout. An order confirmation acknowledges receipt; if we cannot fulfill an order or there is an apparent material error, we will contact you about available options and any applicable refund.
Custom dimensions, materials, colours, pricing and any lead times should be agreed upon before production. Please check measurements carefully. Contact our team about changes as early as possible; alterations after production begins may not be feasible.
Shipping and returns are described in our Shipping Information and Returns & Refunds pages. Your statutory consumer rights remain applicable.
You agree to use the store lawfully and not interfere with its operation, security, or other customers’ access. Website content and product imagery should not be reproduced for commercial purposes without authorization.
Please read our Privacy Policy for information about personal information and website services.
For questions about these terms or an order, email info@xenofashion.com. We may update these terms; changes do not retrospectively remove statutory rights or already-agreed contractual obligations.
